Transforming Leadership Recruitment for a Global Luxury Hospitality Group

100% of Senior Leadership Roles Filled in Just 5 Weeks

The Challenge:

Our client, a renowned global luxury hospitality group supported by a prominent investment firm, was navigating a strategic shift under new leadership. With a bold vision to enhance commercial performance and expand internationally, the organisation needed to swiftly align senior leadership roles across crucial commercial and operational areas.

• Commercial Performance & Expansion: The organisation aimed to strengthen commercial performance and prepare for international expansion.

• Rapid Leadership Alignment: There was a need to rapidly align senior leadership roles across key commercial and operational functions.

• Executive Search Need: The client required senior leaders to drive revenue management, commercial alignment, and strategic growth under a newly appointed CEO.

The Solution:

Aventus was introduced to the client through a trusted market contact, and we immediately set about providing a solution that combined speed, quality, and a deep understanding of the luxury hospitality industry.

• Credibility & Rapport Building: Established credibility and rapport with decision-makers through deep market insight and referenceable track records.

• Search Structure & Professionalism: Presented a clear and professional search structure aligned to global executive search standards (30% fee, phased retainer model).

• Communication Adaptation: Adapted communication style to each stakeholder - personable and agile with operational leadership, formal and data-driven with investors.

• Branded Materials: Produced fully branded materials - proposals, candidate packs, and progress reports - to reflect international best practice.

• Confidentiality Management: Managed a sensitive confidentiality issue with rigour and transparency, demonstrating process control and accountability.

• Empathy & Negotiation: Balanced empathy and negotiation skills to manage complex candidate expectations during final offer stages.

The Outcome:

The outcomes were impressive, with successful placements completed ahead of schedule. The client’s leadership transition was completed smoothly, and the new leadership team quickly integrated into the business, driving commercial growth under the guidance of the new CEO.

• Time to Shortlist: A shortlist of qualified candidates was produced within just 2 weeks from the commencement of the search, significantly ahead of industry standards.

• Time to Placement: All senior leadership roles were successfully filled within 5 weeks, ensuring the client’s leadership transition was completed quickly and efficiently.

• Outcome: Multiple senior leadership hires were completed ahead of the planned schedule, ensuring alignment with the client’s growth objectives and cultural expectations for the organisation.

• Client Feedback: The client commended Aventus for its professionalism, responsiveness, and empathy throughout the recruitment process, highlighting the seamless collaboration and the speed at which we delivered the right leadership team.